New approach to PR!

In this age of spin, blame and denial, how refreshing to read of Anthony Khalil's honesty. Mr Khalil is the owner of the child-care centre where a child was left behind at closing time. "I make no excuses for what happened. We know we were wrong. It's just lucky that the baby is ok." (smh.com) He then explalined substantial measures to ensure no repetition. Who'd have thought it? Decency and acceptance of responsibility as effective crisis management tools.

Hailey & Latiah

On H's 19th birthday